The AI brain behind every client chatbot
One governed data layer, one set of certified metrics, and one place where every client question gets the same trusted answer.
The picture
How it fits together
Clients reach one governed brain in two ways. Everything behind the gateway stays inside CMI.
Hosted chat
Client stakeholders ask questions in plain English and get verified answers.
Client's own AI tool
Their assistant connects securely through a scoped, read-only endpoint.
Every request passes through one controlled door
Checks who is asking and limits every request to that client's own account.
Only approved, certified data is served
Snowflake sync
Client reporting data is refreshed on a set schedule — nothing is copied outside.
The governed intelligence layer
Certified metric definitions, approved business terms, and access rules — the single source every answer comes from.
Seven specialized agents keep it accurate
Semantic Mapper
Ingestion
Metric Certifier
Governance
Client Query Agent
Retrieval
MCP Gateway
Access
Sync Agent
Ingestion
QA & Guardrail Agent
Assurance
Access Compliance Agent
Access
Why it matters
What the business gets
One trusted answer
Every metric is defined once and approved once, so any client question returns the same certified number.
Hours to seconds
Routine reporting questions are answered instantly, freeing account teams for strategy instead of pulls.
Governed by design
Access is scoped per client account, and nothing on this page ever leaves CMI's own environment.
The walkthrough
Three steps, end to end
- Step 1
Connect and define
Client data already in Snowflake is mapped to plain-English business terms and certified by CMI's team.
- Step 2
Ask in plain English
Stakeholders ask questions in a chat window and get an answer with a clear verified badge.
- Step 3
Or plug in your own AI tool
Technically-minded clients connect their own assistant through a scoped, read-only endpoint.
See it working
Step into the demo as a CMI team member or as a client contact and explore the full experience.
Launch the interactive demo